Can I Cancel My Order on MMOJUGG?

Yes, you can cancel your order on MMOJUGG.com. We understand that plans can change, and we strive to make the process as simple as possible.

• Before Delivery: You can cancel at any time before the order is fully processed and delivered.
• After Delivery Starts: Once the delivery process has begun (e.g., gold/items sent in-game or account details provided), cancellation is no longer possible.
• Act Fast: Most orders are processed within 1 hour, so please contact us immediately if you change your mind!

1. Contact Live Chat: Click the chat bubble in the bottom right corner of the site immediately.
2. Provide Details: Tell us your Order Number and the reason for cancellation (optional).
3. Confirmation: Our Online support team will confirm and process your request, usually within minutes.

• Full Refund: A refund will be issued to your original payment method.
• Note: Some payment processors may deduct a small transaction fee (e.g., PayPal 2-3%).
• Timeline: Refunds typically appear in your account within 1–5 business days, depending on your bank (PayPal is usually the fastest).

• Double-Check: Please verify your order details before confirming payment, as we cannot cancel once delivery is finished.
• Pending Payments: If your payment is still "Processing" or "Pending," cancellation is even faster.